Support
Last updated: April 2026
If you use TinyDose and need help, we are here to support you. Reach us directly at tinydose@alpstack.com.
How to contact us
1Send an email to tinydose@alpstack.com
2Use a clear subject line (for example: "TinyDose Support Request")
3Describe the issue and what you were trying to do
4Include app version, device model, and OS version if possible
Response time
We aim to respond within 2 to 3 business days. During high-volume periods, it may take slightly longer.
What we can help with
- Account access issues
- Vaccination schedule or reminder questions
- Document upload issues
- Bug reports and app performance problems
- General feedback and feature suggestions
Medical notice
TinyDose is a tracking and reminder tool and does not provide medical advice. For urgent or medical concerns, contact a qualified healthcare professional.